Refund, return policy and FAQ
Overview
Welcome to the i am a-g shop!
What is the delivery time? Depends as the shop products are made on demand, from various locations. For paintings and print, you will receive a personalized message.
Is there any additonal cost to the “FREE SHIPPING”? Customs expenses can appear, for instance when ordering from Norway/outside the EU, and are not covered by the “FREE SHIPPING” concept of this shop.
Can I return the product? The shop products are made on demand and unique one by one, made especially for you – and there is no money back when you have ordered the product, which instantly starts the production process. The same goes for paintings and prints, which are unika.
What if my product is damaged / not functional? Contact us
Need help?
Contact us for questions related to refunds and returns.